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FIB - Scams 101 - Ye Olde Archives
Posted By: Kami
Wednesday, 4 October 2006, at 8:56 p.m.
Okay, well maybe they didn't necessarily scam me but something is going on and their customer service sucks or should I say is virtually non existent!
On September 12, 2006 I called TU and ordered my free credit report and requested my credit score for a fee of $5.95. They said it would be processed in 4 days and I would receive it via USPS in 8-10 days. They charged my credit card but have not sent me my report or score. According to my calculations it has been 16 business days. Am I getting uptight to soon? It seems it is taking a very long time. Experian and Equifax had almost immediate responses. There is absolutely no number I can find that will allow me to speak to a real live person.
Any thoughts?