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FIB - Scams 101 - Ye Olde Archives
Posted By: P. Drammel In Response To: BUY MY EBOOK!!! [But don't email me] (P. Drammel)
Saturday, 30 July 2005, at 12:07 a.m.
All of you bring up good points, but I see it all too often with the big guys who are defintely getting the traffic and sales. Even non-IM related stuf.
IMO, if one is doing business of any kind over the internet from a website (or anywhere, really), the contact link should be in plain veiw either at the header or the footer or in the site navigation bar if you have one. When people try to hide their contact link or fail to provide one, to me, that is a sure sign of them trying to avoid contact with you and a big turnoff for me. And having no TOS make me run away sometimes, too. There should always be a dedicated TOS page for any site that is serious about selling anything.
JMO.
P. Drammel
> You go to an ecommerce store and most of them will have a phone # or at
> least an email address or form to contact them for any reason (pre-sales
> questions, post sale problems, etc...).
> However, look at the vast majority of these one-page sales letters selling
> ebooks or courses or whatever. Most do not display any way of contacting
> the owner/author. That says a lot about these one-page sales letter
> marketers. Many of them do not want to answer questions because if they
> did it truthfully, they'd never sell many ebooks. If I am looking to buy
> something from a one-page sales letter, I look for an email address or
> form. If there is none to be found, I click the back button. I would
> venture to guess that about 90% of the one-page sales letters I come
> accross have no contact info what-so-ever.
> Why do the vast majority of vendors that sell digital products via a
> one-page sales letter think they are exempt from providing a contact email
> address? Is it because since they offer a money back guarantee they feel
> that you should just buy the ebook and then get a refund if you do not
> like it? Well, if that's the case, it's sort of understandable, but
> anyore, I do not bother with them.
> No contact info, no sale.
> Sure, I know I can just look up the whois info on their domain. If they
> did not make the domain whois private, then there will be an email
> address. But that is not the point. It's about principle. Most people do
> not think to check the whois info or they simply do not know about it.
> Also, I find that many domain owners do not display a valid email address
> (which is against ICANN rules) or one that they check/respond to.
> What are your thoughts on one-page sales letter vendors who provide no
> contact info on their website/page? Why can they get away with it so
> easily but the ecommerce vendor can't? Why do they feel as though they are
> exempt from having to answer pre-sales questions?
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