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FIB - Scams 101 - Ye Olde Archives
Posted By: Sandi Moses In Response To: Preventing Shopping Cart Abandonment (MaaMaw)
Wednesday, 18 May 2005, at 9:06 p.m.
> Here's a good article with tips to help you stop shopping-cart
> abandonment.
> I've never thought much about it (probably because I don't sell anything
> through a shopping cart, well duh), but apparently it's a huge problem.
> I can tell you why I frequently abandon my cart:
> It's my pet peeve -- NOTHING about shipping costs anywhere on the site.
> The only way to find out the price of shipping is to go almost to the end
> of checkout, and it burns me up.
> Luv,
> MaaMaw
My pet peeve is if for some reason the website makes you go back and re-enter something (e-mail address, 5 digit zip code instead of 9, phone number without spaces, whatever) and when it kicks you back, everything you did has been erased and you have to re-enter everything all over again. I don't. I immediately decide it ain't worth it.
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