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FIB - Scams 101 - Ye Olde Archives
Posted By: Steve Alopari <sda6131958@yahoo.com> In Response To: Re: Questions about Don Alm (Sandi Moses)
Wednesday, 19 October 2005, at 1:11 p.m.
> Roseburg, Oregon, has a population of a little over 20,000. Towns that
> size tend to cover events of "human interest" in the local
> newspaper with a lot of fanfare. The News-Review makes no mention of
> such an event. Nor does it show up in the Photo Gallery . It is probably
> safe to assume that if the event took place, it did not take place in or
> from Roseburg, Oregon. The question needs to be: did anyone make such a
> purchase with the intent of part of the purchase price going towards the
> aforementioned charitable endeavor. If no one bought the product with the
> intention of having part of the purchase price go towards the charity
> donation, then this discussion is a waste of time and space and bandwidth.
> On the other hand . . . .
I saw this thread and thought I'd weigh in since I purchased Mr. Alms Midas report during the charity promotion. Now I can't speak to whether or not he actually sent a truck to the stricken Gulf Coast or not. Like most of you, I'm in the dark on that issue.
However, I can say that my overall purchasing experience with Mr. Alm has not been what I expected.
It took close to two weeks for me to receive my purchase from Mr. Alm who's in Oregon. I'm in Southern California. I paid via credit card, so the order should have gone out right away. At most it should have taken 5-6 days.
It took close to two weeks for it to arrive. When I finally did receive it, I opened the binder and out fell about a half dozen garlic skins.
Why they were in there I have no idea. The first thing that came to mind was, this is not the most professional.
Also in the binder was a sheet of paper that said sorry for the delay, our computer crashed and all files were lost. We still owe you the rest of the programs and they will be sent to you right away.
Now I have seen many of Mr Alms posts on this and other boards and one thing that he stresses is customer service.
In this instance, I feel he missed the boat with regards to customer service.
If someone has already paid money for something and is expecting it within a certain time frame and there's going to be a delay, the merchant should contact the customer to let them know.
In most cases, the customer will fully understand. I know I would have.
I never received any type of communication from Mr. Alm who has my email address. He also has my physical address.
To date, it's been three weeks since I received the original matrials but I've yet to receive the other materials that I was told would be sent to me right away.
I have emailed Mr. Alm on three occassions and have not heard from him.
The reason I ordered the Midas Report was because I've seen Mr. Alm around this board and others for a long time and have come to trust him and appreciate his responses.
I still beleive in him, but I'm sorely disapointed in my one and only transaction with him.
How does this fit into the thread about the chairity truck? I suppose its just food for thought.
You can come to your own conclusions.
Steve
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