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FIB - Scams 101 - Ye Olde Archives

Re: Tech question - Palm handheld related

Posted By: Marg
Wednesday, 30 August 2006, at 8:05 p.m.

In Response To: Tech question - Palm handheld related (Jim Wilson)

> Hey Everyone,

> I am trying to get my Palm Lifedrive to sync with my pc in order to move
> my info back and forth. (mainly the calendar and contacts)

> Both the calendar and contacts in the settings indicate that the sync will
> occur with Outlook.

> Thus far I have tried:

> - Palm customer support
> - MS customer support and online help files
> - Attempting to change the settings

> Nothing has worked thus far.

> I am hoping that one of you might know a little something about this
> problem and might be able to give me some advice. The hotsync is working
> like a champ but the info I really want either isn't moving or I cannot
> seem to find it. From looking on the Palm support site this is a common
> problem and yet the fixes I managed to find did not work for me.
> (rebooting with Palm plugged in, resetting sync for example)

> Man I hope one of you can help me out here. I realize that I can simply
> enter the info onto/into the handheld itself but that would really be a
> slow and tedious process and half of the reason I bought this thing
> originally was so that I could better manage my precious time. Moving my
> calendar to and from my pc makes perfect sense but I cannot seem to get it
> done.

> Please help!

> Thanks in advance,
> Jim Wilson

Hi Jim,

Have you tried uninstalling the MS ActiveSync software and re-installing it? Also reinstalling Outlook might fix it too, but do that before the Activesync as it attaches itself to Outlook.

I've had that problem on & off and this seems to fix it.

if you want to synch documents you should have a folder called Pocket PC Documents which automatically copies & updates anything you put in it to/from your palm. But the documents have to remain in that folder for the updating to work. The same as the Explorer "Create Mobile Favourite" folder in IE, keep the stuff you want updated in the folder so that it always synchs with the Palm.

Hope this helps!

-Marg

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