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FIB - Scams 101 - Ye Olde Archives
Posted By: Max In Response To: Help! Can't Open IMC eBook Pro e-book on My Computer! (Michelle Nightengale)
Saturday, 29 July 2006, at 11:08 a.m.
Hi Michelle,
Try downloading the program again and make sure that you know where it is downloading.
if not, wait until Monday and contact tech support. I don't think that the file was downloaded to the 'prefetch' directory.
HTH
Max
> Hi all,
> Yesterday I bought IMC's "Insider Secrets of Email Marketing."
> It downloaded to my hard drive, but I didn't pay much attention to what
> directory it was stored to. I had to do a search today to find it and it
> went to some wierd folder like C:\WINDOWS\Prefetch etc...
> Anyway, when I click on the icon, it won't open because it says there's no
> program associated with it. eBook Pro is supposed to be it's own
> program/software isn't it? I can't open either the viewer or the ebook
> itself.
> I was able to download a another copy from their server via the link they
> sent me by e-mail. Both the viewer and the book open up for me right after
> downloading, but if I close them out, I can't access them anymore because
> I can't open them from my hard drive. The error message says there's no
> program associated with it, specifically:
> "C:\WINDOWS\Prefetch\EBOOKVIEWER[1].EXE.0AABSD26.pf is not a valid
> Win32 application." I get the same message for the ebook itself.
> Can someone help me? Several years ago, I had no problem like this when I
> bought from them. It was an earlier version of the software and is now on
> an old computer that died. I have Windws XP now and see no reason why I
> shouldn't be able to open this directly on my own computer.
> eBook Pro disables copying and pasting, so if I can't open this file on my
> hard drive, I'm going to ask for a refund. Trouble is, their online tech
> support is unavailable today -- I guess because it's a Saturday. (Note to
> self: never buy anything on a Friday afternoon!)
> Thanks,
> Michelle
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