Re: Gold Calling`

Hi Tabitha,

I've seen you on the howtocorp forum, too. Sam does like to pick on you, doesn't he? :-)

I don't have trouble "loading" leads at all. When I use leads that I purchase, the software works fine in that respect. My issues (and I have been in contact with the help desk repeatedly about this, though I never receive a response in under a week - literally!) stem from not being able to "pull" a list from my CONTACTS.

Here is an example: One of my sideline interests is fine dining. I have built a site listing restaurants and providing the opportunity to post a review for people who reside in the Treasure Valley (Boise, Idaho, where I currently live.) I spent a fair amount of time collecting names, phone numbers and other information about restaurant owners and managers which I then entered into the "Contacts" folder. This was with the intent of marketing to them specifically via various methods, including a voice broadcast. I suppose that I could have created a csv file as I gathered the information, but the contact option is right there in the software, and I wished to be able to pull the information for multiple uses, including accessing individual file data.

However, I am unable to create a list for broadcasting from the contacts folder at all. The helpdesk is aware of this, and as of last contact told me it was still not enabled even though the first time I brought it up with them they said it would be a matter of "days" - which, as I mentioned in my previous post, was months ago.

And that doesn't address my latest problem with GC, which includes corrupted leads from their pre-loaded files. I spent 2 weeks outlining the situation with the helpdesk before they finally conceded that I was correct and the leads were, in fact, garbled. To be fair, they have provided me with information to fix the problem, but I had to deal with some rather brusque responses prior to be given the information.

So, that is (partially) my experience...

Btw, Tabitha, I have seen your personal mentoring site. It was interesting, but it appears that your offer is a specific biz opp and not something that may be applied to an existing business? PM me if you care to respond.

Thanks,
Tonya

Tonya,

> Are you sure that you have your software configured correctly? And that
> you are loading your lead files into the software as a csv file? I have
> been set up with Goldcalling since December. While I had some difficulty
> getting everything set up, any problems that I have had since then have
> been corrected quite quickly... usually within 24-48 hours.

> I have had no problems whatsoever loading my leads in the software. The
> first time was a bit tricky, but it has been pretty simple ever since.
> There is a tutorial you can download that walks you through uploading your
> lead files. I would say I have loaded at least 10 batches of leads into
> the software so far. I dont use the leads they provided me with... but
> that was just my choice. I like contacting leads that I have generated
> myself, or bought from my lead broker.

> Preloaded lists of leads have nothing to do with you not being able to
> load into the software. Anyone purchasing the software now doesnt even get
> leads along with Goldcalling.

> Having the ability to load your own lead lists into the software has been
> enabled for months now. You are now able to email your leads through the
> system as well. I suggest you getting in touch with customer service, so
> they can assist you.

> Good luck whatever you decide to do. I know if I were in your shoes, I
> would be trying to get whatever technical glitches you are having ironed
> out so you can enjoy the benefits of using the software.