|♦ REFRESH to rotate MAAMAW'S CLICKY NOTES thru this space..... Timely Tips, Best of the Boards & More ♦|
Be sure to visit the Current Message Board when you're finished here.
We're very friendly, so don't be shy... just jump right in and post your question.
Scams outnumber legitimate biz ops about a bzillion to one, so it's well worth your time.
|| View Thread | Return to Index | Read Prev Msg | Read Next Msg ||
FIB - Scams 101 - Ye Olde Archives
Posted By: Cathy Bryant In Response To: Sometimes all you have to do is ask (Carla Ball)
Wednesday, 22 February 2006, at 4:27 a.m.
In Response To: Sometimes all you have to do is ask (Carla Ball)
> I have found a lot of support here, so I wanted to contribute back to the
> board in my way.
> Last week I was having problems with earthlink, everytime I would connect,
> it would kick me off and then couldn't connect again. After six hours on
> and off I called and got a real person. They kindly took care of the
> problem by making some changes on my computer. When we finished, I asked
> to be transferred to the sales dept. I have been with them since 1999 and
> have always paid $21.95 a month, so I asked for a better deal- and got
> $12.95 a month for the next 6 months. If I hadn't called and asked I would
> still be paying more. I have also negotiated better interest rates on my
> credit cards recently.
> So all you have to do is ask- At the worst, they will say no- or you could
> save a few bucks and every one counts! What do you have to lose. So what
> are you waiting for-get off line and get on the phone,lol- Carla
Excellent advice, Carla! Thank you for sharing.
I have also done similar things from time to time. And you were so right to frame it in such terms (long time customer, etc) and approach them when the time is right. Good job.
Humm...we just had a major outage here in my area a couple of weeks ago with earthlink - lasted almost all day (which is quite unusual; I've never had that with them before). And all I got was a $10 amazon gift certificate :-( Of course, I didn't ask for anything, so it was nice to see that arrive in my email, but that would have been a great time to ask for a reduction in my monthly dsl. I guess you could say I've been with them since 1998 - I was with mindspring when it became part of earthlink (although I still have mindspring addresses) so I'm going to remember your advice if I have another major problem such as this.
I had called during that time because I had reason to think it was a problem with the network in our house (it wasn't) but when I called they weren't even taking phone calls they were so backed up. Kept saying "call back in an hour." But they indicated the outage was elsewhere, so I continued trying to get through since I thought my problem was in my own system. I used a technique I've used before to get through to a live person, which was to call and select the "if you want to close your account" option. You will always get a live person if you do that :-) Anyway, I was VERY nice and told the guy I knew it wasn't the right number but that since I couldn't get through to technical support could he just put me in touch with someone who could fix this problem, since I was pretty sure I knew what it was but my husband wasn't home and I couldn't remember exactly what he did in the control panel to fix it. I even went so far as to politely ask if I could have someone "stateside" since I had never, EVER had a problem fixed when my call was sent overseas. I was very nice and polite about it, but that's just a fact...and I didn't see any point in wasting my time and theirs. He was completely understanding and got me in touch with a "master technician" in Omaha who then relayed the message that they were just getting word there was a major outage in our area and it was going to be long term.
Speaking of getting a human, now there's a website out called gethuman.com that is very helpful in that regard. (I see that they mention the trick I described above as one way to get through fast).
Can you tell I've spent a fair amount of time in "voice mail hell?" Who of us hasn't?
A Review of James Martell's Affiliate Marketer's Handbook
|| View Thread | Return to Index | Read Prev Msg | Read Next Msg ||
FIB - Scams 101 - Ye Olde Archives is maintained with WebBBS 3.11.
| PLEASE READ THIS LEGAL NOTICE CAREFULLY BEFORE YOU FILE A LAWSUIT OR EVEN WASTE TIME THINKING ABOUT IT. It has been done before, but never successfully. In fact, the last dodobird who tried it ended up being ordered to pay more than $77,000 in attorney fees ($65,000+ to my attorneys and $12,000+ to my co-defendant's legal advisor).
If your attorney is worth his salt, he's going to tell you that the expense of filing a lawsuit you can't win is a whole lot worse than any "damages" resulting from messages posted on this insignificant little chunk of cyberspace.
NEWS FLASH: I didn't just climb down off that ol' turnip truck yesterday. I'm well aware that expressing a negative opinion, relating one's personal experience, and restating provable facts are all legal in this country and do not constitute libel, slander, or defamation -- so you don't want to play games with me, and you sure don't want to start something you aren't prepared to finish. I don't take threats lightly, and I don't accept bribes (or did you call it a "mutually-beneficial arrangement"?). I'll turn you in faster than you can yell, "ARREST ME, I'M SCUM!!"
Do yourself a favor and turn your legal team loose in greener pastures.
Although we may, from time to time, monitor or review discussions, postings and the like on the Friends In Business (Scams 101) Message Board, we are under no obligation to do so. We are not responsible or liable for any claim arising from the content of any such discussions or postings or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information contained within such locations on the Site.
You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane materials or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You are likewise prohibited from posting any false claims against any company or individual. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any such information or materials.
By posting messages and/or content on the Friends In Business (Scams 101) Message Board, you give permission for Lesley Fountain/Friends In Business/Shoestring Success Publications to display, distribute and use the posting and content for publication, advertising, promotion, excerption or example. You grant Lesley Fountain/Friends In Business/Shoestring Success Publications complete, perpetual, but non-exclusive rights to use, archive, reproduce, adapt, modify, distribute, sub-license, repurpose, rework, compile, or offer for sale or resale the messages, postings or content appearing on this site in whole or in part, throughout the world and universe, on a royalty-free basis without remuneration. If you cannot accept or agree with the terms of service for this website and discussion board, you are advised not to post on this board.
In closing, I would like to remind you once again that it is still legal, in this great country of ours, to express a PERSONAL OPINION, as long as it is presented as opinion and not as fact.
And finally, all you scammers out there will do well to remember that TRUTH IS AN ABSOLUTE DEFENSE against charges of libel, defamation, and slander... so if you're operating just a hop, skip, and jump ahead of the law, you might want to think twice before doing anything stupid... (AND SHAME ON YOU!!).