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FIB - Scams 101 - Ye Olde Archives

Uninstalling Norton isn't like uninstalling other programs

Posted By: Bluto Samartino
Friday, 23 December 2005, at 9:46 a.m.

In Response To: TECHIE HELP PLEASE!! I'm losing my mind (AND I have no virus protection!).... (MaaMaw)

You have to uninstall Norton then reinstall it. Instructions to uninstall it are on the support site at support.symantec.com or something like that. Just go to the main page and click on the support link wherever it is.

All the info you need is there on the support site. Uninstalling Norton is not like uninstalling other programs. You have to manually delete files and sometimes registry entries. You'll also have to restart intermittently perhaps so find the support doc and print it out. Actually, there may be more than one support doc that you'll need. All of that will be in the support doc(s). Just do a search on the support site for it.

Yes, Norton sucks. It's a pain and it's bloatware. If you can, get Trend Micro's Internet Security Suite. I have run it on XP Pro and 98SE and was always impressed on how it works, how it never gives me problems, how it keeps my system clean and is not bloatware so it does not bog your system down when running in the background. Look around their site. They have a competitive upgrade rebate offer. I think I only paid $25.00 for it after the upgrade rebate. All you have to do is provide proof that you have bought another company's product.

If you think that after you have resolved this issue that you will be fine, think again. you will be doing this every so often with Norton. A real pain.

BTW, I have to admit that the only reason why I ever liked Norton is because if you completely uninstall it and delete EVERY SINGLE registry key it makes then you reinstall it, it starts your subscription service over again. I never paid for yearly updates. This was with Norton Internet Security 2004. Must've been a bug they never fixed. It was great, though. But with all the hassles of Norton I decided to fore go that one positive and get a real, working program, like Trend Micro Internet Security Suite.

And did I mention that it scans your system about a bajillion times faster than Norton? Well, it does!

Bluto Samartino

> I HATE NORTON, but it's too late now because it's what I've got, I can't
> return it, and that's that.

> MY QUESTION:

> IS THERE A WAY TO FORCIBLY UNINSTALL A PROGRAM??

> 1.  After I figured out how to turn off Norton Cleanup, I had no
> further problems.  I had current virus protection, it blocked
> intrusion attempts, and I was happy enough.

> 2.  Yesterday I gummed up my computer trying to reestablish a network
> connectioin.  All attempts to undo the damage failed (are we
> surprised?).

> 3.  I successfully used "system restore" to go back to
> 12/17/05 and all is well... or so I thought.

> 4.  Norton no longer works because it "does not support the
> repair function" (even though I restored to a date a full MONTH after
> I originally installed Norton so it shouldn't have affected it at all).

> 5.  Norton tells me I have to uninstall it and reinstall it.

> 6.  UNINSTALL FAILS every time!

> 7.  REINSTALL (i.e., modify, which is my only choice) will not work
> because I have to UNINSTALL it first!!

> 8.  Norton's phone support is "fee based," which I cannot
> afford at this time, plus the fact that I have no desire to pay them for
> screwing up my computer.

> It's like a disease!!

> I can't uninstall it like any other normal program and it won't let
> another virus protection run!!

> HELP???

> Can anybody tell me how to get the bloody thing out?

> QUESTION:

> If I restore to a point BEFORE I put this dastardly thing in my computer,
> that would be about two months ago...

> Will it remove the program?

> Won't it also remove everything else I've done since then, including a
> couple of new programs, data files, etc.??

> Blessum yewz...

> I really REALLY need to get this out of my computer.

> Luv,

> MaaMaw

TrendMicro's Free, Online, FAST Virus Scan

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You'll find great information in this "Read Only" Archive, but remember..... things change.
Be sure to visit the Current Message Board when you're finished here.

We're very friendly, so don't be shy... just jump right in and post your question.
Scams outnumber legitimate biz ops about a bzillion to one, so it's well worth your time.



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