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FIB - Scams 101 - Ye Olde Archives
Posted By: pete In Response To: Re: According to "Corey's" eBay course.... (Nathan Haines)
Monday, 19 December 2005, at 8:30 p.m.
I've posted here before on this, but here I go again -
Actually I do quite a bit of dropshipped sales. In the last 4 years I have bought over $ 80,000 from a dropshipper with no problems whatsoever. In fact, they have bent over backwards for me.
Two Christmases ago I sold 30+ birdhouses to the Smithsonian Institution for them to use to decorate the national Christmas (now Holiday) tree. There were a number of cartons shipped to their warehouse in August of September. In November I got a phone call from the warehouse manager saying one of the cartons had either been misplaced or someone carried it home. Regardless, they need the couple of items they were short.
So, I called my source and informed them of the situation. They not only sent the missing items at no charge by Second Day Air, but told me if they would have known the Smithsonian Institution wanted them they would have sent the whole order free. Nice gesture, but I would have not made anything that way.
They dropship for me all over the country. I sell to military organizations, businesses, municipalities and to individuals. Naturally, some items arrive damaged, it just happens. They never question me when I tell them something was received damaged. I never have to send the damaged item back. Therefore, I never have to have my customer return anything to me. I take their word for it, my supplier takes my word and a new replacement is sent, no questions asked. If my customer tells me a little glue, or paint, or whatever will fix the damaged item I simply tell them to donate it to their church, the scouts, etc. I'm a hero, they don't have to pay any shipping and everyone is fairly happy.
So, I'm here to tell you that there are a number of legitimate dropshippers.
One thing that you should bear in mind, and the reason they say to have the stuff yourself, is that if you sell something on ebay and can't produce you are in trouble. Keep in mind that even the best supplier occasionaly runs out of something. So, you make a sale, you order from your supplier and they are out of stock on the item. YES, you are the one holding the bag. But that is not a scam or a ripoff, that is just how business works. If someone calls them up and says "Send me all you've got of # 1234" and then 2 days later you need a # 1234, it's not that they were cheating you, they just had another buyer first.
The solution to this is actually two-fold. First, have the item in your possession before you start the auction, that way you know you will have it when needed. (You do pay shipping charges twice that way, which makes it hard on ebay.) Or, 2, do as I do and don't sell on ebay. I sell only from a website and there are times (particularly this time of year) when I end up with orders that I can't fill. I just issue a credit and move on.
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