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FIB - Scams 101 - Ye Olde Archives
Posted By: Tom Brownsword In Response To: ATTN: Tom Brownsword (Dave Mauder (eDave))
Thursday, 20 October 2005, at 12:39 p.m.
> Hey Tom:
> Have you ever heard of a company called RESCUECOM? They are a franchise
> operation that does computer service and consulting across the country.
> Apparently they hire computer folks to work for their franchise locations.
> I'm in the process of going through their "recruiting" process,
> but I figured I better do a little research first since I had never heard
> of them before (and I've been in the computer industry for 16+ years).
> I saw their job posting on Yahoo HotJobs and decided to check it out.
> Anyway, they have two sites - rescuecom.net and rescuecom.com.
> Dave
Hi Dave,
I have not heard of them but can give you some generic advice regarding franchises. I seriously considered purchasing a Computer Troubleshooters franchise a few years back (and did not simply because I did not quite have enough cash on hand at the time -- otherwise, they were quite solid).
Basically, for any franchise:
1. Make sure you get all of the documentation that they are required to give you and read it over carefully before making any decisions.
2. Look around and see if you can find anything about the company. Without passing judgment, Dave, if you have never heard of this company and can't find much on it, I'd proceed with caution.
3. Ask to talk to someone (or two or more) who currently owns a franchise. Ask them if the company lives up to what is promised in the franchise documentation (in terms of advertising, training, support, etc.). You want to ensure that the company lives up to its promises and delivers solid value for your franchising fees.
4. Check out the "Guide to the FTC Franchise Rule - Table of Contents", located at http://www.ftc.gov/bcp/franchise/netrule.htm and make sure the company operates in accordance with these rules.
5. Find an attorney that specializes in franchise law and ask him/her to at least review the paperwork before you sign and invest your funds.
I liked Computer Troubleshooters. My research showed that they seemed to be a solid company, their fees were reasonable, and they were very quick to respond to my questions. They even invited to me attend one of their support meetings for current franchise operators. In other words, it seemed to me as if they weren't trying to hide anything. Unfortunately, money got in the way and I wasn't able to do it.
HTH,
Tom
P.S. -- If anyone else has any franchising "gotchas" that you can add, please speak up!
I'm Going To Orlando... Will I See You There?
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